Mobile Deposit Frequently Asked Questions

Q: What is Mobile Deposit?
A: Mobile Deposit is a separate component of Mobile Banking that allows you to deposit checks safely and securely to your deposit account simply by using the camera on your mobile device.  All you have to do is logon to the Bank of Edison Mobile App on your smartphone or tablet, select the “Deposit” option, select one of your Bank of Edison accounts, enter the amount of the check, then take a picture of the front and back of the check.  It’s that easy!

Q: What do I need in order to use Mobile Banking?
A: You must have an active Bank of Edison Online Banking account AND you must have the Bank of Edison Mobile App installed on your mobile device. 

Q: Where can I find the Bank of Edison Mobile App?
A: If you have an iPhone or iPad, simply search for “Bank of Edison Mobile” in the Apple store.  Or you can click on the Apple Store link at the bottom of the Mobile Banking page. If you have an Android phone or tablet, search for “Bank of Edison Mobile” in the Google Play store, or click on the Google Play link at the bottom of the Mobile Banking page.

Q: Once I’m set up with Mobile Banking, how do I enroll in Mobile Deposit?
A: Mobile Banking is available only to customers in good standing with the bank.  It is not available to everyone, so there is an additional step to necessary in order to begin using Mobile Deposit.  You can enroll at the bank or by calling during normal business hours (835-2221). 

Q: Will I need to use a deposit slip when making a Mobile Deposit?
A: No. We will use an electronic deposit slip (electronic credit) instead of a traditional deposit slip.  You will see a picture of the electronic credit on your next statement, showing the date and the amount of the mobile deposit.

Q: Should I endorse my check before taking a picture of it?
A: Yes. You should sign your name, as you would with any deposit, and then immediately under your signature, you must write “For Mobile Deposit”.  Any deposits without this endorsement will not be accepted.

Q: How quickly will the funds be available to me once I make the deposit?
A: On normal business days, we will PROCESS all mobile deposits received by 3:00 pm on THAT SAME DAY.  Any deposits received after 3:00 pm or outside of normal business hours will be processed on THE NEXT BUSINESS DAY.  ONCE PROCESSED, THE FUNDS WILL BECOME AVAILABLE PER OUR FUNDS AVAILABILITY POLICY. 

Q: Is there a limit to how much I can deposit through Mobile Deposit?
A: Yes. Limits may vary depending on your account history.  Talk to Anton or Ben for specifics.

Q: Will I get a confirmation of a deposit once it’s been made?
A: No. However, you should see the deposit as a pending deposit within the mobile app.  If it is rejected for any reason, you’ll receive an email from the bank explaining why the deposit was rejected, so make sure to check email often.

Q: What do I do with the check once I’ve made the deposit?
A: Once you’ve verified that the deposit has posted to your account correctly, we recommend that you hold on to the check for 30 days.  At the end of that time, we suggest that you shred the check.

Q: What happens if I accidentally deposit the same check twice?
A: If you attempt to re-deposit a check through the Mobile App, it will be rejected.  If you attempt to re-deposit a check at the bank, your Mobile Deposit account will immediately be suspended or terminated.

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